Wonde is our integration partner used to sync the data from your MIS (see list above).
Your step by step guide to get your MIS school data into SchoolsBuddy
Receive contact from Wonde
We will start the process by contacting Wonde to request access.
A representative from Wonde will get in touch with the lead contact at your school to work through the process of enabling your MIS/SIS to sync with Wonde. This will include some auditing. You will have to authorise our connection with Wonde.
Receive confirmation from SchoolsBuddy that data is synced & checked
Wonde will alert us when they have completed setting up your school's data and we will configure the daily sync to SchoolsBuddy. A sync will run every night.
PLEASE NOTE **As standard we import only Priority 1 contacts for all Students. If you would also like Priority 2 or more contacts imported please let us know (Priorities are not applicable for all MIS types)
A review of the data will be carried out to ensure everything is in order and we will send you confirmation or request any data checks required.
Please visit the Wonde website for information on Policies, Data & GDPR.
New SIS Integrations
Wonde has a large customer base internationally and have worked with many SIS brands. If the SIS is new to them, they will first onboard a core set of data , then add additional data categories like Medical at a later date dependent on customer needs and development priorities. You can find more information about the core data set in the attached file.
SchoolsBuddy can display first name from either Wonde's legal name field or the preferred name (forename). This is set for both students and staff (they can not be set independently). Middle names will be imported to the Other Name field.
Contact Phone Numbers
At the moment, SchoolsBuddy only sync one parent /guardian phone number from Wonde. This will be the first non-null value from Wonde's contact fields in priority order: "mobile", "primary", "phone", "home", "work".
Please note - SchoolsBuddy is built around the fact that all users must have a unique email address to be able to access the system. Please ensure all parents and staff have a unique valid email address in the record in your MIS/SIS.
The import currently brings in the first email address in the order of "email", "primary", "home", "work".
Q: What time does our MIS sync with Wonde?
A: Generally data is synced from your MIS every four hours. You can see the timings (shown in UTC) for the Wonde sync when you log in to: http://platform.wonde.com/
Q: Can schools trigger a sync to Wonde themselves?
A: Schools cannot trigger the sync to Wonde themselves, but can request this from the Wonde support team if needed. Please note you would also need to request a data sync from Wonde to SchoolsBuddy by contacting the SchoolsBuddy support team.
Q: What time does SchoolsBuddy sync with Wonde?
A: Schools in APAC region: 18:00pm UTC (2:00am CST)
Schools in EMEA region: 2:30am UTC
Q: What if we need to update any student /parent/ staff details?
A: Update the details in your MIS as usual. These will sync to SchoolsBuddy within 24-48 hours. If you need to make urgent changes you can also edit some details directly within the Reception > Users section of SchoolsBuddy (depending which changes - contact Support team for more guidance).
Q: Will students automatically be removed when they leave?
A: Yes, as long as they are marked as a leaver/ alumni in your MIS system. Wonde provides SchoolsBuddy with a data feed of leavers.
Q: Will parents automatically be removed when their student leaves?
A: Parents' accounts will be deactivated unless the student has a sibling at the school who still has a SchoolsBuddy account.
Q: Will Staff automatically be removed when they leave?
A: For internal staff this differs depending on which MIS system you are using; contact us for more details. All external staff, will still have a SchoolsBuddy account until they are deleted. An Organisation Super Admin user will need to delete their account manually in SchoolsBuddy.
Q: Can SchoolsBuddy import Medical information?
A: Yes, most MISs can sync Medical information to Wonde on a nightly basis for SchoolsBuddy. Please contact us for more information.
Q: Can SchoolsBuddy import Dietary Needs?
A: Yes, dietary needs can be imported via Wonde as part of the Medical data sync. However, once they have been added to SchoolsBuddy they can not be deleted and will need to be managed directly in SchoolsBuddy student records. Please contact us for more information.
Q: Can SchoolsBuddy import Attendance information?
A: Yes, most MISs can sync attendance information to Wonde for SchoolsBuddy. Please read our guide for more information: Absentee Alerts / MIS Absence.
Q: Are Homerooms / registration classes automatically updated?
A: This depends on which MIS system is used. If there are no students in the homeroom/ registration class it will either be deleted automatically, or there will be an option to remove the homeroom in the Reception > Reg Groups screen. However, if the homeroom registration class is deleted and reinstated next year, it will not automatically return - please contact SchoolsBuddy to reinstate it.
Q: Will teachers' subject classes be imported to SchoolsBuddy?
A: Teachers' subject classes will be imported for the purpose of setting up Parent Teacher Conferences and communications.
Q: Can Passport information be synced to SchoolsBuddy?
A: SchoolsBuddy does not currently import passport information from Wonde. Passport Information can be synced from OpenApply currently for the Tuition Fee Billing module, but it is currently not used in any other part of the system.
Q: Can student photos be synced from Wonde?
A: Currently SchoolsBuddy can only sync student photos from ManageBac. For all other SIS integrations we offer an SFTP upload facility. Please contact us for more information.