Quick answer:
Only Organisation Super Admins can delete students, and only if you upload data by CSV. If you sync from an MIS, remove them there instead.
N.B. Only Organisation Super Admin users can delete records in SchoolsBuddy. If you require this role please contact: Submit a request
Please note, if your organisation is syncing data with SchoolsBuddy from an MIS (e.g. iSAMS, ManageBac+, Wonde, etc.) then the overnight sync will automatically remove students from SchoolsBuddy providing they are in the correct data feed from your MIS. This is only recommended for organisations that do not use and MIS to sync data with SchoolsBuddy.
If a former student has left your organisation and you wish to remove them from SchoolsBuddy,
- Click on Reception
- Click on Users
If a former student has left your organisation and you wish to remove them from SchoolsBuddy. - If necessary, search for the student
- Click on the student row
- Click on Delete
Click on Delete. - In the Confirm pop up box, click Delete
- A Warning message will show to note that this person is currently marked as deleted within the system
- The email will change to have _DELETED at the end
- You can restore a deleted account by clicking Restore