Clearing the cache with a hard refresh

The SchoolsBuddy Team
  • Updated
Markdown
Quick answer:

If a SchoolsBuddy page does not show recent changes, do a hard refresh while you are on that page. In Chrome or Firefox, press Ctrl + F5 on Windows or Cmd + Shift + R on a Mac. In Safari, empty the cache and then refresh.

For anyone whose browser is showing an old version of a SchoolsBuddy page.

A hard refresh clears your browser’s cache for one page and makes it load the latest version. Sometimes changes to the website do not show straight away because of caching. A hard refresh usually fixes this. Occasionally you may need to clear the whole cache.

I use Go to
Google Chrome Hard refresh in Chrome
Firefox Hard refresh in Firefox
Safari on a Mac Hard refresh in Safari

Open the SchoolsBuddy page you want to refresh before you use these keys.

Hard refresh in Google Chrome

  • Windows: hold down Ctrl and press F5.
  • Mac: hold down ⌘ Cmd and ⇧ Shift and press R.

Hard refresh in Firefox

  • Windows: hold down Ctrl and press F5.
  • Mac: hold down ⌘ Cmd and ⇧ Shift and press R.

Hard refresh in Safari

  1. Open the website on your Mac.

  2. Go to Safari > Empty Cache, or press Opt + ⌘ Cmd + E.

  3. Select the refresh button in the address bar, or press ⌘ Cmd + R.

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