Quick answer:
SchoolsBuddy emails parents, students and staff automatically after actions such as bookings. See the templates in Reception > Reports > Email Templates HTML Viewer.
Within SchoolsBuddy the system will send parents / students or teachers automated emails when a task has been completed. For example, when you have manually booked a student onto an event the parent will receive an email. You are able to view the automated email templates under Reception (A) | Reports (B) | Email Templates HTML Viewer (C).
If you require any templates to be changed please contact us via Submit a request
Emails that are automated
| Action | Parents Email | Staff Email | When should you receive the email |
| Trips Portal & Sports Portal - Event Invitation | Yes | Once selected and invited | |
| Trips Portal & Sports Portal - Select for a game | Yes | Immediately after confirmed by the leader - the consent for the event will need to have happened first. | |
| Sports Portal - New notice for a non event | Yes | Yes | Once the match report has been published |
| Register: Notify parents of absentee | Yes | After the register has been taken | |
| Register: Notify staff of absentee | Yes | After the register has been taken | |
| Events: Manual Booking | Yes | When the school's admin team have manually added a student to the event | |
| Events: Parent Booking (Free) | Yes | After the parent has confirmed booking | |
| Events: Parent Booking (Paid) | Yes | After the parent has paid | |
| Preference container: Parent confirmation on selecting activities | Yes | After you have submitted your request to the school on the activities you have picked in a preference container | |
| Preference container: After events have been generated on preference containers - to confirm selections | Yes | Once the schools' admin has sent out confirmation after generating events | |
| Containers: As a Join Request Admin, I receive a notification when students request to join | Yes | After the parent or student has requested to join | |
| Containers: As a Group Lead Organiser, I receive a notification when students request to join | Yes | After the parent or student has requested to join | |
| Containers: Receive a notification when my request to join has been confirmed | Yes | Once the schools' admin team have confirmed the request | |
| Containers: Receive a notification when my request to join has been rejected | Yes | Once the schools' admin team have rejected the request | |
| Summary: Raise Charge | Yes | Once the school's admin has raised a charge to the students' account | |
| Summary: Chase (event) | Yes | After an admin user as pushed the chase event (IT WILL GO TO THE WHOLE GROUP OUTSTANDING NOT JUST THE INDIVIDUAL) | |
| Quick Charge - notify parents | Yes | All parents that have quick charged in that group |