Paying by Childcare Vouchers (parent view)
When a Parent makes a booking, if applicable they can pay by Childcare Voucher. To do this, the Parent would navigate to the booking, click to book, and on the payment options screen choose 'Pay xxx with Voucher'
A confirmation message will pop up which the Parent will need to click 'Continue' to proceed.
How the Childcare Voucher Balance works
If you have chosen to allow both debt and credit on a parent's childcare voucher balance (this is on by default * ), parents can opt to pay by childcare vouchers when booking wraparound care. If a parent books care before you have received their voucher this will make their balance show as a negative figure. Once the voucher has been received and has been credited to their account ** , this can be used by Fees Admin staff to pay off any outstanding balance for a child of the parent or the parent can use the remaining balance to pay for future activities where voucher payments are allowed. Parents cannot use vouchers to pay for outstanding balances of their child. This is because vouchers can only be used to pay for childcare activities and not other events such as tickets or t-shirts.
* You can opt to switch off the ability to have debt on a voucher balance meaning the parent must submit their vouchers to the school and they must be input before they can begin to use the voucher against care bookings.
** Only staff members who have the 'Advanced Fee Admin' role within SchoolsBuddy will be able to administer Childcare Voucher balances.
Within the Fees tab one option is the Voucher Accounts Overview tab
Once selected this will show all parents and you can also search for an individual.
To input a voucher click the 'Credit' button.
Then simply enter the details and click 'Raise Credit'
Manual charges can also be added by following the same process.
In addition, you can View Transactions for each parent.
Restricting who can pay with Vouchers using Groups
You can restrict who can pay by Childcare Vouchers. Please view our guide about restricting the use of childcare vouchers for more information.