Go to Reception > Users, open the staff member's record and select Delete. To restore a record, search again with the Deleted filter ticked, open the record and select Restore. Only Organisation Super Admins can do this.
For Organisation Super Admins removing staff who have left, or restoring a deleted record.
Video walkthrough
In this video: Deleting and restoring users
Only Organisation Super Admin users can delete or restore users. If you do not have this role, ask your school's super user.
Who needs deleting manually
External staff members are created manually in SchoolsBuddy, so you must delete them manually. Depending on your MIS, some other staff members also need deleting manually. See our Data & Integrations Guides for details.
Do a yearly sweep of staff who have left your organisation.
Delete a user
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Select Reception.
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Select Users.
Users in the Reception menu. Search for the staff member using the search bar. Select the Filter button to apply more filters if needed.
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Select the record of the staff member you want to remove.
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Select Delete.
Delete button on the staff record. -
In the confirmation window, select Delete to confirm.
Restore a deleted user
If the staff member returns, or you deleted the wrong record, you can restore it.
Search for the staff member again and tick Deleted in the search filter to include deleted records.
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Select the staff record to open their user profile.
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Select the Restore button on the deleted record.
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Select Restore to confirm. The record is restored as an active staff member.
Things to know
- Staff who have left still appear in staff lists, such as when you choose staff for an activity, until you delete their record.