If you are both staff and a parent at the same school, one account can switch between roles. Your staff email must be on both your staff and parent records in the MIS. On the web, select the green STAFF or PARENT label at the top right; in the app, use the switcher on your Profile page.
For staff who are also parents at their school, and admins setting this up.
Requirements
Your staff email address must be used for both your staff and parent records in the school's MIS. The email on your parent profile must match the one on your staff profile.
This must be set up from the start. If your parent profile uses a personal email address, contact your school's IT team and SchoolsBuddy Support. We need to remove your current parent account before the email can be updated to match your staff email and switching can be enabled.
Switch between roles
On the web
At the top right, next to your profile avatar, a green label shows STAFF or PARENT: the role you are viewing. Select the label and choose the other role from the dropdown.
In the app
Select your profile icon at the top right to open your Profile page, then use the STAFF/PARENT switcher.
If the STAFF/PARENT switch does not appear, sign out and sign back in.
Benefits of a staff parent account
Combined inbox: staff and parent messages arrive in one inbox. A message sent to all staff and parents arrives only once.
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Combined calendar: the calendar (or diary) shows both staff and parent events. On the web, you can filter to show only staff events or events for individual students.
Testing as a parent: switch to parent view to see what parents see. We recommend at least one staff parent account for testing, because parent screens and emails differ from staff admin screens and emails. Use it to check the wording in your email templates is suitable and current. See Setting up your test parent accounts.
To use this feature with data synced from your MIS/SIS, submit a request and we will advise on how to set it up for your school.
Separate accounts or wrongly linked students
Use these steps if a staff member wants separate parent and staff accounts, or if their staff account is wrongly linked to students:
Check that your MIS does not hold the same email address for them as both a parent and a staff member.
Go to Reception > Users, open their staff record and remove any students listed under Linked.
Open their child's student record and add their personal email address under Linked. See How to add a Parent/Guardian to a student's account.