To avoid double bookings, combine each teacher's classes into one group. In the PTC container's Teachers tab, select Edit on the teacher's main group, select Available to, add the missing subject classes, then select Continue and Save.
For staff fixing teachers who have more than one group in a PTC container.
Combine a teacher's classes into one group
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Select Activities & Clubs Admin, then select Manage on the Parent Teacher Conferences container. The Teachers tab opens and shows a warning for teachers with more than one group.
Decide which group is the main one. If one group lists several classes and another lists just one, use the group with the most classes.
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Select Edit on the main group.
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Select Available to.
Select the Subject Class filter and type to search for the class you need to add.
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Select Add next to the subject class, then select Continue.
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Select either of the Save buttons.
If a teacher or their classes are missing
- ManageBac+ schools: Only one teacher per class is imported for Parent-Teacher Conferences: the teacher with Show on Reports ticked. If a class has several lead teachers, temporarily untick the others until the conference is published, then tick them again.
- iSAMS schools: Make sure the teacher is the teacher of record in the class settings in iSAMS (Teaching Manager subject view), not only listed on the timetable.