Understanding your statement, wallet and charges

The Faria Team
  • Updated
  • SchoolsBuddy
  • FAQ
  • Parent

Make sense of what you have paid and what you owe

Your SchoolsBuddy account shows charges for activities and trips, payments you have made and any credit in your wallet.

Download a statement

  1. Open FeesGo to the Fees tab.
  2. Choose the datesSelect the date range you want.
  3. ExportSelect History, then Export and choose PDF or CSV. It downloads after a few minutes.
Click on Export and choose either a PDF or CSV file

🙋 FAQ

What is my wallet?

Your wallet holds credit, usually from a refund when an event is cancelled or a charge is reduced.

Is wallet credit used automatically?

No. It stays in your wallet until you use it for a booking or payment, or the school applies it for you.

Why did a charge go down?

The school may have adjusted it, for example as a correction or a discount. If you had already paid, the difference goes into your wallet.

Why do I not see my card payment in my wallet?

The wallet only shows payments made with wallet credit. Card payments appear in your statement.

Questions about a charge?

Submit a request
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