Pay when you book an activity, or later from Fees for charges the school has added. You can pay by card, with credit in your wallet, with childcare vouchers where the activity allows it, or with a mix of these.
There are two ways to pay in SchoolsBuddy: when you book an activity, or afterwards for fees the school has charged to your account. Fees appear when the school books something for your child, or when you paid part of a booking and still owe the rest.
Ways to pay
| Method | When you can use it |
|---|---|
| Credit or debit card | Always, through your school's payment provider |
| Wallet credit | When you have credit, for example from a refunded booking |
| Childcare voucher | When the activity is eligible for childcare vouchers, even if your voucher balance is 0 |
| A mix of methods | For example part credit and part card |
Pay fees that are already charged
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On the home page, select Fees or Outstanding Fees.
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The Fees summary lists everything you owe.
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Tick the charges you want to pay, then select Pay Selected, or select Pay all.
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On the payment summary, you can change the amount in the Payment box if you want to pay part of it now.
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To pay by card: select your school's payment provider, then the blue Pay [amount] button.
In the pop-up, enter the details your school's provider asks for, usually your SchoolsBuddy email, the cardholder name, card number, expiry date and CVC. Then select Pay [amount]. The pop-up may look different for your school.
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To pay with wallet credit: select Credit. The button changes to Pay [amount] With Credit Balance. Select it to confirm.
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The Payment Complete screen appears and you receive a confirmation email.
Pay when you book an activity
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Select Activities & Clubs, or one of the Available Signups on your Home tab.
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Choose the activity.
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Tick the date you want. If more than one of your children can take part, you can select it for each of them. Then select Book.
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Read the school's terms and conditions, tick the box and select OK.
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The booking confirmation shows the charges. To change your selection, select Edit/Add More. Otherwise choose a payment method and select Pay.
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Wallet credit: select Credit, then Pay [amount] With Credit Balance.
Card: select Pay [amount] Online, enter the details in the pop-up and select Pay [amount].
Childcare voucher: select Pay [amount] With Childcare Voucher, then Continue.
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The Booking Confirmation screen appears and you receive a confirmation email.
You can also split a payment, for example part credit and part card.
On an iPhone or iPad, if the card pop-up does not appear in Safari, turn off the pop-up blocker.
Using the browser Back button in the payment pop-up cancels the payment session. The booking then stays in a processing state for a set number of minutes, set by your school, before you can try paying again. If the payment still fails, contact your school.