Updating setting in your newly created Amazon Pay (APS) account

Now that your APS account setup is complete, we will need to configure the payment integration and arrange for a test payment to be carried out. We will need some credentials from you. 

Please login to your live/production account - using the URL provided by the Amazon team.

There are two settings that must be set correctly for SchoolsBuddy to receive payment response. 

1. Security Settings

Once logged in, please

1. Select specific Subaccount: Your account name
2. Click on the Merchant Management Tab.
3. Click Security Settings
   
   

or

1. Select Integration Settings on the left-hand side
2. Click Security Settings
   
   

We will need you to send us items 1-4 via this form:

1. Merchant Identifier
2. Access code
3. SHA request phrase (Secure Hash)
4. SHA response phrase (Secure Hash)
   
   

Also, please ensure the SHA Type is set to SHA-512

2. Technical Settings

Then Click on 

1.  Merchant Management Tab.
2. Technical Settings
3. Merchant page

Update the Technical settings as follows:-

• Direct Transaction Feedback URL - https://yourschoolsbuddydomain.schoolsbuddy.net/PaymentPayFortExternal/ProcessResponse
• Notification URL - https://yourschoolsbuddydomain.schoolsbuddy.net/PaymentPayFortExternal/ProcessResponse
• Redirection URL - https://yourschoolsbuddydomain.schoolsbuddy.net
• Set Return URL:  POST
• Response Type: JSON 
• Downgrade CVC: No

The response type "JSON" may not appear for some new merchants as it will automatically be set by default to JSON.

You should not need to update any other Technical settings

Important Note:

• • Please make sure that you have the Same Technical Settings in the Sandbox Account as well.

3. Live Payments

After completing the setup steps, please carry out a test payment from the parent’s perspective using a dummy student account.

You can refer to the following articles for guidance:

• Manually Setting up a Parent Account
• Charging Parents a Fee with Quick Charge

⚠️ In some cases, APS may also need to update settings on their end to ensure the payment response is successfully returned to SchoolsBuddy.

Once a successful test payment has been processed, your SchoolsBuddy site will be live and ready to collect payments from parents.

Giving a Refund

Please note that refunds are processed in your FORT portal through this link: https://fort.payfort.com.

• Login to your account and select the Order Transactions Management Tab.
• Search for the transaction by FORT ID or Merchant Reference or Date.
• Match the transaction details by the Date and Time, Amount and AUTH #.
• A drop-down menu is shown on the lefthand-side of the page called "ACTION".
• Select the REFUND option and enter the amount whether it's partial or full and proceed.
• When the status says ACCEPTED, it means that the request for refund has been accepted by the Acquirer and to be processed, which shall reach the customer's account within 7-14 working days or depending on the cardholder's Issuing Bank Internal Policy/ Terms and Conditions.
• You may provide your customer the AUTH number in case they would want to follow up with their bank.

If you have any problems please contact Amazon/Payfort Customer Support by email to keyaccount@payfort.com - you should always quote your Merchant Account Number