Checking how much a student owes for an event

The SchoolsBuddy Team
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Quick answer:

Go to Fees > Summary, choose a date range and filter by student or by group/grade. Expand the activity with + to see the Fee Charged and Balance Outstanding for each student.

For staff who need to see what is owed for an activity, by group or by individual student, after students have been booked.

I want to Go to
See what is owed for an activity or group Check fees by group
See what one student owes Check fees by student
Send a chase notice or adjust a fee Check fees by group (steps 4 and 5)

Open the fees summary

  1. Select the Fees tab, then the Summary tab.

    Screenshot: the Fees tab
    Screenshot: the Summary tab under Fees
  2. Choose the Date range (A). Then use the Filter (B) to filter by Student (C) or Group/Grade (D).

    Screenshot: the date range and filter options, labelled A to D

Check fees by group

  1. Find the group (activity) in the drop-down list.

  2. Select + (A) to show the container details. For a Preference Based Sign Up this shows the container; for an Instant Book container, such as Wraparound Care, it shows the event name.

    • Fee Charged is the total revenue the activity brings in for the school.
    • Balance Outstanding is the amount parents still need to pay.
    Screenshot: expanding a group with the + button (A) to show the Fee Charged and Balance Outstanding columns
  3. Select + (B) to show every student booked on the activity.

  4. To chase unpaid fees, select the red envelope icon (C) to send a Chase Notice.

    Screenshot: expanding the activity (B) and the red envelope chase notice icon (C)
  5. Check the amount for the activity (A) and the balance owed for each student (B). To change the cost for a student, select Adjust Fee (C), then fill in the Description and Reason for adjustment.

    Screenshot: the activity amount (A), the student balance (B) and the Adjust Fee option (C)

Check fees by student

  1. Use the drop-down box (A) and select the student's name. The fees summary for that student appears.

    Screenshot: the student drop-down box (A)
  2. To chase an unpaid balance, select send a chase notice email (B).

    Screenshot: the fees summary for one student with the chase notice option (B)

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