Refunds

Giving a Refund Please note that refunds are processed in your FORT portal through this link: https://fort.payfort.com Login to your account...

There are a few different ways to process refunds and give credits in SchoolsBuddy depending on how many students or sessions you would like ...

To refund money through the original payment method. Please view the article Refunding Money Back to the Original Payment Method. Any type of...

Sometimes, circumstances may arise where you need to adjust a student’s payment or balance — for example, if an event is cancelled, a student...

NB.  First make sure you have cancelled or refunded the booking to the Parent's wallet in SchoolsBuddy - please see this article for individu...

If the payment provider used by your School is PaySafe and you wish to give a parent/pupil a refund for a payment, this must be completed via...

If the payment provider used by your School is AsiaPay and you wish to give a parent/pupil a refund for a payment, this must be completed via...

If the payment provider used by your School is Stripe and you wish to give a parent/pupil a refund for a payment, this must be completed via ...

  If the payment provider used by your School is BlueSnap and you wish to give a parent a refund for a payment, this must be completed via Bl...